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Convenience |
Online ordering |
Competitive edge |
Reduced costs
Challenge #1
To keep their customers loyal, Acme needs to make it more convenient to do business online.
Acme Electronics' dealers tended to be impatient. When they couldn't quickly find the products they were
looking for, they moved on to another vendor. Acme needed their customers to be able to search quickly for
parts, sort by part number, manufacturer and product description. They also wanted to increase customer
loyalty by letting their customer get immediate access to order status and delivery tracking information.
Solution:
The YourConnection product from YCon Solutions provided Acme with a customized product catalog that let Acme's customer
search and view products by part number, product line, manufacturer and product description. Customers can
now get immediate customer-specific price quotes - even if ordering from more than one line of products.
return to overview
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see the demo
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guided presentation |
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View our field study
on the electronics
industry |
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